A clinical workflow, end to end
From the moment a provider starts the encounter to the moment a structured note is approved, DDxHelper is built around how clinical work actually happens.
Encounter to approved documentation
Each step is designed to keep the provider in control while the platform does the heavy lifting of structuring the conversation.
What happens at each step
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Provider starts encounter
From the DDxHelper portal, desktop, or mobile app, the provider opens the encounter and confirms capture is on.
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DDxHelper captures the conversation
DDxHelper securely captures the provider-patient conversation with appropriate notice and consent practices managed by the organization.
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Audio is processed securely
Audio is streamed through encrypted channels and processed within a tenant-aware environment with strong access controls.
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Clinical transcript is generated
DDxHelper produces a diarized, punctuated transcript optimized for medical conversations.
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AI extracts medical terms and structures the encounter
Relevant clinical concepts are surfaced and mapped to encounter structure — making downstream documentation accurate and consistent.
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SOAP note, coding, and treatment suggestions are generated
A draft SOAP note, ICD-10-CM coding suggestions, and treatment suggestions are produced as a starting point for provider and coder review. Treatment suggestions are for provider consideration only — clinical decisions always remain with the licensed provider.
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Provider reviews, edits, and approves output
The provider reviews everything DDxHelper produced, edits as needed, and approves before anything is signed.