Privacy Policy
This policy describes how AI Medical Innovations handles information collected through the DDxHelper public marketing website, including our contact and early access request forms.
Overview and scope
AI Medical Innovations ("we," "our," or "us") respects your privacy. This Privacy Policy applies to the DDxHelper public marketing website (this site). It describes the categories of information we collect here, how we use and share that information, how long we keep it, and the choices available to you.
This marketing site does not collect, process, or store protected health information (PHI). Please do not include PHI or any patient-specific medical information in any form on this site. The DDxHelper application is a separate, authenticated environment at https://portal.ddxhelper.com and is governed by separate customer agreements.
Information we collect
- Information you provide — when you submit a contact or early access request form, we collect the information you enter, such as your name, business email address, phone number, organization, job title, organization type, and the content of your message.
- Cookies and similar technologies — a small number of cookies used to operate the site and remember your preferences, described in our Cookie Policy.
- Server logs — standard technical information generated when you visit any website, such as IP address, browser type, pages requested, and timestamps, used for security and site operation.
How we use your information
- Respond to your inquiries, early access requests, and demo requests
- Communicate with you about DDxHelper, where you have agreed to be contacted
- Operate, secure, maintain, and improve this website
- Comply with legal obligations and enforce our Terms of Use
We do not sell your personal information, and we do not use information submitted through this site for advertising to third parties.
How we share information
We may share the information described above with service providers who help us operate this website and manage inquiries (for example, hosting and infrastructure providers), under obligations to protect it; with professional advisors where reasonably required; in connection with a corporate transaction such as a merger or acquisition; or where required by law. We do not share form submissions with unrelated third parties for their own marketing purposes.
Data retention
We retain inquiry and early access request information for as long as needed to respond to you, evaluate early access participation, and maintain a record of our business communications, after which it is deleted or anonymized. Server logs are retained for a limited operational period.
Security
We use administrative and technical safeguards designed to protect information submitted through this site, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
- You may opt out of marketing communications at any time by following the instructions in a message or by contacting us.
- You may request access to, correction of, or deletion of the personal information you submitted through this site.
- Depending on where you live, you may have additional rights under applicable privacy laws (for example, certain U.S. state privacy laws). We honor valid requests as required by the laws that apply to us.
To exercise any of these choices, contact us at info@ddxhelper.com.
Children
This website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy as the website and our practices evolve. The "Last updated" date below reflects the most recent revision. Material changes will be posted on this page.
Contact us
Questions about this policy or our privacy practices can be sent to info@ddxhelper.com.
Last updated: July 5, 2026.