Web portal
Browser access at portal.ddxhelper.com — no install required.
The DDxHelper product
A clinical documentation assistant designed around the visit
DDxHelper supports providers across every step of clinical documentation — from listening to the encounter, to surfacing terms, codes, and treatment suggestions, to organizing differentials for review.
Real-time
Real-time encounter capture
DDxHelper captures the provider-patient conversation as it happens, with controls designed for the realities of a clinic workflow.
- Start and stop capture from web, desktop, or mobile
- Audio is streamed and processed securely
- Designed for in-person, telehealth, and hybrid visits
Live transcript
Encounter in progress
Provider
Good morning. What brings you in today?
Patient
I've had a sore throat and a low-grade fever for about three days.
Provider
Any cough, ear pain, or congestion?
Patient
Mild cough, no ear pain. Some nasal congestion.
Provider
Let's take a look. Any chest pain or shortness of breath?
Transcription
Medical transcription support
Encounter audio is converted into a clean clinical transcript, tuned for medical conversation, ready for downstream structuring.
- Punctuated, paragraphed transcripts
- Optimized for clinical vocabulary
- Reviewable inside the DDxHelper portal
Transcript output
Editable
Provider: Let's go over your symptoms.
Patient: The sore throat started Saturday, fever yesterday.
Provider: Any difficulty swallowing?
Patient: Only a little.
Diarization
Speaker role identification
DDxHelper identifies provider, patient, and other voices in the encounter and labels turns in the transcript so the structured output reflects who said what.
- Provider vs. patient role labeling
- Support for additional voices in the room
- Improves downstream note structure
Speaker labels
Provider · Patient
Provider
When did the symptoms start?
Patient
About three days ago.
Provider
Any chills or body aches?
Patient
Some body aches yesterday.
SOAP
SOAP note generation
DDxHelper drafts structured SOAP notes from the encounter so providers spend less time creating notes and more time reviewing and refining them.
- Subjective, Objective, Assessment, Plan structure
- Editable in the portal before approval
- Designed for provider review, not auto-sign
SOAP note draft
Awaiting provider review
Subjective
Adult patient reports 3-day history of sore throat, low-grade fever, mild cough, and nasal congestion. Denies ear pain, chest pain, or shortness of breath.
Objective
Vitals stable. Oropharynx mildly erythematous without exudate. Nasal mucosa congested. Lungs clear bilaterally. No lymphadenopathy noted.
Assessment
Findings consistent with acute upper respiratory infection, viral etiology most likely.
Plan
Supportive care, fluids, rest. Return if symptoms worsen or persist beyond 7–10 days. Patient education on warning signs reviewed.
Concepts
Medical term extraction
DDxHelper highlights clinically relevant terms from the transcript — symptoms, history, findings — so they can flow into the right sections of the note.
- Symptom and finding extraction
- Surfaces terms for provider review
- Inputs into coding and differential support
Extracted terms
Review
Sore throat
Low-grade fever
Nasal congestion
Mild cough
No chest pain
No SOB
Coding
ICD-10-CM coding suggestions
DDxHelper surfaces ICD-10-CM coding ideas to support faster, more consistent billing review. Final code selection always remains with the provider or coder.
- Suggestions tied to documented findings
- Confidence indicators to guide review
- Never replaces human coding judgment
ICD-10-CM coding suggestions
Provider review required
J06.9
Acute upper respiratory infection, unspecified
R05.9
Cough, unspecified
R50.9
Fever, unspecified
J00
Acute nasopharyngitis (common cold)
Differentials
Differential diagnosis support
DDxHelper organizes potential differentials based on what was discussed and documented, giving providers a structured starting point for clinical reasoning — along with treatment suggestions for provider consideration.
- Differentials organized by alignment to the documented picture
- Treatment suggestions surfaced for provider consideration only
- Clinical reasoning and decisions remain with the provider
Differential diagnosis support
For provider consideration
- Viral upper respiratory infection — symptom profile match High alignment
- Acute pharyngitis (viral) — sore throat + erythema Moderate alignment
- Streptococcal pharyngitis — consider rapid test if Centor criteria support Consider
- Allergic rhinitis — congestion without fever Lower alignment
DDxHelper organizes potential differentials for review only. Clinical reasoning, diagnosis, and treatment decisions remain with the licensed healthcare professional.
MedicalChat
MedicalChat: ask the encounter
MedicalChat is DDxHelper's encounter-scoped assistant. Providers can ask about evidence in the transcript, coding suggestions, or draft SOAP language and get answers grounded in the current encounter — not generic chat.
- Scoped to the selected encounter
- Ask about transcript evidence, codes, or draft note language
- Output must be reviewed by a licensed provider
MedicalChat
Scoped to encounter
Provider
What in the transcript supports the strep differential?
Chat
One week of sore throat with odynophagia, a low-grade fever last night, and a documented coworker who tested positive for strep. A rapid strep test is planned.
Provider
Draft a patient-friendly return-precautions line for the plan.
Chat
"Return if you develop worsening fever, trouble breathing or swallowing, dehydration, or neck swelling." — draft for your review.
MedicalChat answers are scoped to the selected encounter and must be reviewed by a licensed provider.
Provider in control
Provider review and approval workflow
Every transcript, note, code suggestion, treatment suggestion, and differential is surfaced as a draft for provider review. Nothing gets signed without explicit provider approval. DDxHelper assists; the provider decides.
Screenshots
DDxHelper Screenshots
See the actual DDxHelper workspace — the live transcript, SOAP note drafting, coding suggestions, differential support, and more. All examples use synthetic clinical content; no real patient information is shown.
Availability
Web, desktop, and mobile
Desktop application
Optimized for in-clinic and back-office documentation work.
Mobile applications
Review, edit, and approve at the point of care.